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050-3662-8715

Reception hours: 8:30-21:00 *Until 17:00 on days when there are no night skiing hours

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    >Privacy Policy

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    Privacy policy

    Privacy policy

    (Scope of application)
    Article 1 This Privacy Policy applies to Katsuki Holdings Co., Ltd. (hereinafter referred to as "the Company") and its group companies (About the Katsuki GroupThis policy outlines the policies that we will follow when handling your personal information or similar information in the various services provided by our group companies (hereinafter referred to as "group companies").

    (Basic policy on personal information protection)
    Article 2: We will acquire and use personal information appropriately, limited to the extent necessary for the business and related operations conducted by our company and group companies. We will not use personal information beyond the scope of the purposes of use disclosed in advance through public announcements.
    2. Except as required by law, we will not provide or disclose personal information to third parties without the consent of the individual. However, in accordance with the provisions of Article 4, we may provide personal data to the contractor in connection with outsourcing part of our business.
    3. We will comply with laws, regulations and other standards regarding the handling of personal information.
    4. The Company will take reasonable safety measures and corrective actions to prevent risks such as unauthorized access to personal information, loss, leakage, falsification or damage of personal information.
    5. Regarding requests or complaints from individuals regarding the confirmation, disclosure, correction, deletion, suspension of use, etc. of their personal information,Contact UsWe will respond to you.
    6. In order to protect personal information, we have established a management system for personal information protection and strive to continuously improve it on a daily basis.
    7. The Company will establish internal regulations regarding the appropriate acquisition, management, and provision of personal information, as well as build an internal system for the appropriate management and protection of personal information, and will endeavor to provide education to employees.

    (Acquisition of personal information and purpose of use)
    Article 3 We receive information from customers in the following ways:
    (1) Information acquired when our company or a group company becomes a contracting party, such as name, company name or trade name, address, job title, telephone number, fax number, email address, and matters related to the transaction
    (2) Information obtained through inquiries to our company or group companies via documents, telephone, fax, email, or online, such as name, company name or trade name, address, job title, telephone number, fax number, email address, and details of the service or request.
    (3) Information obtained by filling out an application form for services provided by our company or group companies, such as name, company name or trade name, address, job title, telephone number, fax number, email address, and details of the application
    2. We will use the information provided by customers within the scope of the following purposes.
    (1) For communication and shipping necessary to provide products and services of our company or group companies
    (2) To provide information on products and services of our company or group companies and other business activities
    (3) To ask for opinions regarding the business of our company or group companies
    (4) To respond to inquiries to our company or group companies and to respond smoothly to such inquiries.
    (5) To ask customers for their opinions
    (6) For business communication between group companies
    (7) To carry out other operations incidental to the various operations mentioned above.

    (Suspension of provision of personal information to third parties and use)
    Article 4 Personal information provided by customers may be provided to third parties to the extent necessary for the purposes of use set forth in Article 2 of the preceding article, in connection with outsourcing part of our business, etc. However, if the individual requests that we cease providing their personal data to third parties, we will respond after confirming their identity.

    (Joint use and suspension of use of personal information)
    Article 5: We will jointly use collected personal information as follows:
    (1) Items of personal data to be jointly used
    Name, company name or trade name, address, job title, telephone number, fax number, email address, etc.
    (2) Scope of joint users
    Our company and group companiesAbout the Katsuki Group for more information.
    (3) Purpose of use by the user: The purpose of use is the same as that stipulated in Article 3, Paragraph 2, and is carried out in connection with the business of the group company.
    (4) Person responsible for managing joint use
    Hokkaido Energy Co., Ltd.
    2. In the case of a request from the individual to cease the joint use of personal data as described in the preceding paragraph, we will respond after confirming the individual's identity.

    (Disclosure / correction / suspension of use of personal information, etc.)
    Article 6: You can check the details of the information you have provided at any time by following the procedures specified by our company. We will also promptly respond to requests from customers to correct the content of their information or suspend its use.

    [Reception counter]
    Procedures for disclosure, correction, suspension of use, etc. of personal data held by our company, and contact regarding complaints regarding other personal information

    Katsuki Holdings Co., Ltd. General Affairs Department
    Phone 011-209-8090
    Reception hours: 9:00 AM to 17:00 PM (excluding weekends, national holidays, and the New Year holidays)
    [Katsuki Group Information]
    Katsuki Holdings Co., Ltd.
    Hokkaido Energy Co., Ltd.
    Hokkaido Eneline Co., Ltd.
    Hokkaido Square Co., Ltd.
    Hokkaido Creative Co., Ltd.
    Hokkaido Mobility School Co., Ltd.
    Hokkaido Crestage Co., Ltd.